The house of cheap is built on a foundation of cards

I was reading ChrisBrogan.com this morning and one of his readers dropped a reference to a video by Louis CK about the age we live in. I posted it below to save us all a trip to YouTube. (more irony here than you could find in 100 years, but that is another post.)

This is a dead-on perspective on flying and all this technology we all now take for granted. I think sometimes we are all driving a metaphoric Vespa on a freeway and complaining it doesn’t have enough horsepower. But, it’s cheap and all we could afford.

Airlines can’t afford to fly routes with the service levels passengers expect, but passengers are unwilling to pay enough for a ticket to support the costs. Same with all this free stuff on the Internet, including Twitter. So, you get back ups on tarmacs and fail whales. We did it to ourselves. And we keep doing it.

I know that is not the point of the Chris Brogan’s post, but it was the context in which the post was framed. Eventually our expectations of now-now-now, cheap-cheap-cheap will yield no “southbound runways” to choose and no cookies to hand out.

As a side note, some airlines do hire smarter, better people USAir, KLM, SAS and British Air (I Love BA.. that accent makes even bad news sound pleasant) Of course, eventually, there will not be enough profit to attract evan marginally good people for these airlines (TSA anyone? ;-( )

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