Category Archives: Technology

Repairing typewriters

Last week, I received emails from two former clients who needed some help with some legacy work. One needed some tweaks done on a print ad that was at least three years old. The other had moved his web site … Continue reading

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Change is hard but choosing the wrong service is harder

I was listening to the news on the local Cincinnati NPR station this morning and heard a story about the City of Cincinnati moving from its self-hosted email service to either Google or Microsoft. In the analysis portion of the … Continue reading

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Setting expectations in plain English

A few months ago, my shower drain backed up while I was taking a shower. So I called the local Rotor Rooter and the person taking my call started asking me all sorts of questions about what I wanted. I … Continue reading

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I apologize for that expectation

I apologize for setting that expectation. Apparently it was done during a weak moment of kindness, one that you are now making me wholeheartedly regret. I’m sorry I answered the phone on a Sunday morning. You mistook a moment of … Continue reading

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Stocking your social media shelves

I found myself explaining a social media program to a colleague of mine the other day who was confused about all the bits and pieces flying around. “It’s like setting up a retail store,” I said. “You have your shelves, … Continue reading

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